February 1, 2024 – In my first full year as President & CEO of Berkshire County Arc, 17 new individuals moved into our residential programs, the most transition the program has experienced in recent memory.
Moving to a new home for anyone is an emotional event. At BCArc, the family meets with the staff, the individual meets their house peers, spends some time together, and maybe spends a night or two before making any decisions.
Often the new individuals are overwhelmed with joy and disbelief. A recently moved-in resident was so taken with joy, that a staff person said to me, “It’s days like this that make this job 100% worthwhile.” (see page 5 for more). We are lucky to watch the happiness on their faces, watch them make new friends, help them furnish and arrange their room, and watch them bask in the comfort of their new home.
Working at BCArc also includes loss. This year several people dear to us passed away. During these times BCArc staff spend time in hospitals offering comfort, experience hospice together, make funeral arrangements, and console friends and housemates. Despite these trying times, our staff perform with grace and dignity.
We tell our new employees that this is not easy work. During all these deeply emotional days, staff still need to keep meticulous records for state agencies, administer medicines, attend doctor appointments, prepare meals, tend to financial matters, and perform countless more tasks. Despite all this, we have more than 40 employees who have been with BCArc 20-plus years, and 130 employees more than 10 years. Some, like myself, have been doing this work for more than 30 years. We experience the growth of individuals over decades, and they watch our growth as well.
I am grateful to be leading this team. Caring for people the way our staff does seems to me as important as any work can be. I am proud of what we accomplished this year, and look forward to growing together next year.
Maryann Hyatt
President & CEO
